From Paper to Digital: A New Chapter at Dooley’s Resort
For years, Dooley’s Resort has relied on a tried-and-true method of managing reservations: good old-fashioned pen and paper. While this system has served us well over the years, we recognized that as technology continues to evolve, so should the ways we serve our guests.
Making the decision to transition to an online reservation system wasn't something we took lightly. We wanted to find a solution that would not only make the reservation process more convenient for our guests but also allow our team to continue providing the personal attention and hospitality that Dooley’s Resort is known for.
Our journey toward this change began at the Chamber Lodge Meeting, where we were introduced to a reservation management system that caught our attention. This sparked the beginning of a process that involved researching, comparing, and evaluating several different systems to determine which would be the best fit for our resort and guests.
After careful consideration, we selected rezStream which we believe offers the right balance of convenience, organization, and an easy-to-use system for both our guests and our staff.
Although we're moving away from paper reservations, one thing remains certain: our commitment to making every guest feel welcome will never change.