What is changing with the new system?
On the guest side of the system all that is changing is that there is now more acessability to booking a
reservation. You are not limited to 9-5 business hours, you can book anytime. Our staff is still here to
help book a reservation if you are not wanting to book online.
Will I still be able to call to make a reservation?
Absolutely!
Will I still be able to speak with someone if I have questions?
Of course! Dooley’s staff is still here for all of our guests.
Is the new system easy to use?
Yes! We evaluated several reservation systems before choosing our current system. Our top concern
was the ease of use for our guests. The current system is easy to use both for our staff and our guests.
Can I make a reservation from my phone or tablet?
Yes! All you need is access to our website and you can book online.
I already have a reservation. Do I need to make it again online?
No, you do not need to book again online if you already have a reservation.
Can I book a boat slip online along with my cabin?
There is a section on the confirmation page titled additional information. In that section there is a
question if you are bringing a boat or watercraft, if you answer “Yes” a staff member will be in touch to
confirm boat slip availability and book one for you if available.
Can I make a reservation at any time of day?
Yes!
How far in advance can I book?
You can book within the calender year online. For example, it is the year 2027 you can only book for
2027 not 2028 online. If you would like to book for the next calender year you will have to be in contact
with a Dooley Staff member.
How will I know my reservation went through?
You will recieve a confirmation email within 48 hours of making the reservation if you do not recieve a
confirmation email within 48 hours please contact the office, 417-338-2524, and we would be happy
to help you complete your reservation.
How do I pay my deposit online?
Within 48 hours your reservation will be confirmed. Your card will be charged before your
confirmation letter is sent.
Can I make additional payments before my arrival?
Absolutely! You will need to call the office to make additional payments before your arrival.
If I want to pay by cash or check can I still do that?
Yes! You will not be able to book online without entering card information so you will need to call
our office to book your reservation.
What if I need to change or cancel my dates?
You will need to call the office and we can assit you in changing your dates or canceling your
reservation.
What if I don't have an email address?
If you don’t have an email you cannot make a reservation online. You will need to call the office and
book.
What happens if I don't receive a confirmation email?
Wait 48 hours. If you have not received a confirmation email within that time please give us a call
at the office and we will be happy to assist you.
Can someone at Dooley's help me complete my reservation?
Absolutely! If you are uncomfortable with booking online or just want to talk with a friendly staff
member please don’t hesitate to give us a call and we can help you with your reservation.
Will I receive reminders before my stay?
Yes, as always we will send a welcome letter that has check in details to help with packing a week
before your arrival. We also will call you 2 days before to confirm your arrival and reservation
details.